This page sets out the rules that govern use of the Tweedbet platform. It explains the contractual relationship between Tweedbet and its users, the responsibilities of account holders, and the core terms that apply to play, deposits, withdrawals and promotions. By registering an account or using the services you accept these terms and any additional conditions shown in your account or associated with particular products.
Account holders must provide accurate, complete and up‑to‑date information when registering and during account maintenance. You are responsible for keeping your login credentials secure and for any activity carried out under your account. Notify us immediately if you suspect unauthorised access. We may suspend, restrict or close accounts where we reasonably suspect fraud, money‑laundering, chargeback abuse, collusion, or other breaches of these terms.
Access to the platform is restricted to persons who meet the applicable legal age and jurisdictional requirements. Only one account per person is permitted. If you are subject to local restrictions or prohibited by law from gambling, you must not open or use an account. We reserve the right to suspend or close accounts where eligibility cannot be confirmed.
The platform must be used lawfully and in good faith. Prohibited behaviour includes attempting to manipulate game outcomes, using automated scripts or bots, organising coordinated advantage play, making fraudulent deposits or withdrawals, or otherwise acting in a way that undermines the integrity of the service. We monitor activity and may take action including withholding funds, cancelling bets, or terminating accounts where misuse is detected.
Promotions are subject to specific terms which will be published with each offer and form part of these terms. Promotional funds may carry wagering, maximum bet and expiry conditions, and certain games may contribute differently to wagering requirements. Abuse of promotional offers (including multi‑accounting, hedging or other exploitative practices) may lead to forfeiture of bonuses and winnings and account restriction.
Deposits are credited according to the payment method chosen and subject to any limits displayed in your account. Withdrawals are processed after completion of verification checks and may be subject to holds while documentation or additional information is reviewed. We may refuse or delay a withdrawal to comply with anti‑fraud, anti‑money‑laundering or regulatory obligations. Payment provider rules and third‑party fees may apply.
If you have a complaint, raise it through the account complaint mechanism so we can investigate. We retain records of transactions and communications to resolve disputes. Where a complaint is not resolved to your satisfaction, you may refer the matter to an independent dispute resolution scheme where available in your jurisdiction.
We may amend these terms from time to time. Material changes will be notified to you by message in your account or by email. Continued use of the service after notification constitutes acceptance of the updated terms. We may also suspend or terminate access where required for operational, legal or regulatory reasons.
